Support
Something not working, a question about your plan or your subscription? Write to us and a person will reply, usually within two working days.
info@swet.coachIt helps if you tell us your iPhone model and what you were doing when the problem happened.
Manage or cancel your subscription
Subscriptions are handled by Apple. On your iPhone open Settings → your name → Subscriptions → Swet. From there you can change plan or cancel. Cancel at least 24 hours before the renewal date to avoid being charged for the next period; you keep access until the end of the period you have paid for.
Refunds
Payments go through Apple, so refunds are requested from Apple at reportaproblem.apple.com. If something went wrong on our side, write to us as well.
Restore a purchase
Signed in on a new phone and Swet asks you to subscribe again? On the subscription screen tap Restore purchases, using the same Apple ID you subscribed with.
Delete your account or export your data
In the app go to Profile → Account. Export gives you a copy of your data; Delete account removes your account and your data. Deleting the account does not cancel an Apple subscription: cancel it as shown above.
Your privacy choices (statistics, marketing emails and the rest) are in Profile → Settings → Privacy. More details in our Privacy Policy.
A note on health
Swet gives general guidance on nutrition and training and is not medical advice. If you have a medical condition, are pregnant, or take medication that affects your weight or appetite, speak to your GP before changing your diet or exercise.